DEPOSIT OPERATIONS / ELECTRONIC BANKING SPECIALIST I Midland, TX Summary Responsible for providing operational support to external clients and internal departments of the Bank to include: Retail, Commercial, and Association Banking. Specialist will be cross trained to support by Account Services and Electronic Banking. Primary Job Responsibilities • Monitors and works “Account Services” and “Electronic Banking” emails and “service events”; • Responds to client support questions and conducts research for consumers and commercial clients; • Report monitoring to include: CIF, new accounts, CDs, closed accounts, fee waivers, large items, and others as needed; • Works with and processes non-post items, overdraft items and deposit item returns; • Processes entries and balances general ledger accounts, assists with buying and selling foreign currency as well as foreign collection items, and other products and services as needed; • Processes lockbox and other client services; • Scans and indexes client documents; • Processes incoming/outgoing wire transfers and ACH files; • Processes on-line banking set-ups and maintenance requests; • Assists with processing debit cards; • Remain current and adhere to all regulatory requirements and training; • Additional duties that may be assigned from time to time. Education/Experience: • High School Diploma or equivalent, and 1+ years banking experience. Minimum Knowledge, Skills and Abilities Required • Previous wire transfer processing experience required; • Demonstrates understanding of Bank policies and procedures to correctly assist/guide internal clients; • Attention to detail and adherence to policies and procedures; • Excellent verbal and written communication skills; • Capable of multi-tasking as needed; • Proficient in Microsoft Office (Excel, Word, PowerPoint) and experience with different types of banking software; • Position will require flexible hours from 8:00 a.m. – 5:00 p.m. Monday – Friday