At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve. Our guiding principle is simple: we are successful when we help others become successful. Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction. Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates. Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy. You will: • Interview and onboard candidates • Select candidates for the right jobs based on qualifications and desire • Perform reference and background checks What We Offer: • Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed. • Growth Opportunities: Regular check-ins with your manager and a supportive team environment. • Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule. • Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance. • Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time. You have: • 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background • Excellent written and verbal communication • MS Office proficiency • Reliable transportation to visit client sites on a regular basis Pay: $20.00 - $24.00 an hour + monthly bonus opportunities Location: Lafayette, IN (On-site) Benefits • Medical, Dental Vision • Life and Long-Term Disability Insurance • Employee Wellness Program • Pet Insurance • Commuter Benefits • Consumer Discount Program Membership • 401(K) Retirement Plan with Employer Match • 8 Paid Holidays • 15 days of Paid Time Off (PTO) the first year • 3 days of Paid Community Service Time (CTO) • 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks Want to Take the Next Step? If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.