Overview The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions. Optocian Apprentice salary range: $20.04-$23.55 DOE with ability to go higher for highly experienced candidates. Please click link to see some of the fun we have here at CBHA!! Responsibilities • Fills prescriptions for patients based on eye care consultation. • Consults with patients to determine a patient’s current lens prescription. • Recommends specific lenses, lens coatings, and frames for patients. • Assists patients with frame selection. • Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines. • Prepares work orders and instructions for lenses and eyeglass production. • Verifies finished lenses match to specifications. • Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames. • Instructs clients in adapting to, wearing, and caring for eyeglasses. • Sells contact lenses. Assists patient in insertion and removal of contact lens classes • Repairs damaged frames, lens edges and coatings. • Selects and orders frames for display and maintain proper inventory counts monthly • Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients. • Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols. • Generate weekly reports including order status, inventory, pending invoices, and lenses sold. • Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers. • Assists and provides instructions and training to co-workers in the department. • Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure. • Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen. • Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols. • Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses. • Assembly and mounting of lenses into frames. • Other duties as assigned. • Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior. Qualifications Professional and Technical Knowledge: • Possesses basic level of mathematical knowledge typically acquired through completion of a high school program. • Ability to obtain knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair. • Ability to obtain knowledge of eye care appointment types and scheduling. Technical Skills: • Working knowledge of computer terminals, computer software, calculator and telephone. • Ability to prepare basic correspondence and simple reports in Microsoft Word or Excel. • Ability to work on projects in a group setting and individually. Communication Skills: • Ability to effectively present information and respond to questions from clients and the general public. • Proficiency in speaking, reading, and translating both English and Spanish. • Ability to resolve and document clinical issues, complaints, and unexpected incidents. • Ability to communicate clearly with vendors, manufactures, and insurance companies. Benefits: Please click here for an overview of our General Description of Benefits