We are seeking a Coupa System Administrator to join our procurement team. The role is responsible for administrative duties within Coupa. The ideal candidate will have experience with Coupa software and have a strong technical background. They will be mainly responsible for ensuring Coupa queries are actioned. Key Responsibilities Responsibilities & Duties* • Ensure that the system is configured to meet our procurement needs. • Provide end-user support, including troubleshooting and issue resolution. • Train end-users on system functionality and best practices. • Develop and maintain system documentation, including standard operating procedures and training materials. • Manage user accounts, roles, and permissions. • Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enrol them, to include supplier engagement, system maintenance, testing, query resolution etc. • Ensure system security and data integrity including query management of ERP interfaces. • Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features. • Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required. • Optimised, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business. • Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations. Experience & Education* • Bachelor's degree in a relevant field, such as computer science or business administration. (Desirable) • 5-8 Years Extensive experience in a similar role, managing Coupa or a similar management system. • Strong technical skills, including proficiency in SQL and experience in system integration query management. • Excellent project management skills, with the ability to manage complex projects from start to finish. • Experience with user management, including creating and managing user accounts, roles, and permissions. • Knowledge of Coupa's reporting and analytics capabilities. • Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders. • Ability to work independently and in a team environment Skills, Knowledge & Expertise Experience & Education* • Bachelor's degree in a relevant field, such as computer science or business administration. (Desirable) • 5-8 Years Extensive experience in a similar role, managing Coupa or a similar management system. • Strong technical skills, including proficiency in SQL and experience in system integration query management. • Excellent project management skills, with the ability to manage complex projects from start to finish. • Experience with user management, including creating and managing user accounts, roles, and permissions. • Knowledge of Coupa's reporting and analytics capabilities. • Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders. • Ability to work independently and in a team environment Knowledge, Skill, ability • Ability to manage conflicting priorities, multitask and meet deadlines. • Excellent communicator. • Strong Stakeholder management. • Procurement experience. • Licensing and service management. • Mentoring / Training skills. • Proven ability to produce high quality deliverables in terms of content and presentation. • Excellent communication skills, both written and verbal. • Strong analytical and problem-solving ability.