Join Our Mission-Driven Team at Spectrum Community Services! If you are a passionate advocate for quality care and consumer rights, and thrive in detail-focused roles, then this is the position to put your expertise and heart into and truly make a difference About the Role This is more than a job—You’ll be the voice for those we serve, ensuring their rights are upheld, and their environments are safe, respectful, and empowering. As a Quality and Rights Specialist, lead efforts in consumer advocacy, rights protection, and quality improvement for individuals with developmental disabilities and mental health needs. This is a mission-driven role with statewide impact. You’ll champion continuous quality improvement, guide mid-level managers, conduct rights audits, and lead internal investigations to ensure our mission is executed. Why Spectrum? At Spectrum Community Services, we believe in person-centered planning, culturally competent care, and empowering our staff to lead with compassion and integrity. We offer a supportive environment where your voice matters and your work has real impact. What We Offer • Medical & Prescription Coverage – Blue Care Network • Dental & Vision Insurance – Blue Cross Blue Shield • 403(b) Retirement Plan with Employer Match • $25,000 Life Insurance Policy • Short-Term Disability Coverage • Paid Time Off (PTO) • Holiday Pay – Including Juneteenth • Paid Training & Professional Development • Career Advancement Opportunities • Mileage Reimbursement What You’ll Do • Serve as a consumer advocate and lead internal rights investigations • Review incident reports and ensure timely, thorough follow-up • Train and support staff on rights protection and due process • Conduct rights audits and represent Spectrum during inspections • Collaborate with state and local agencies (DHHS, CMH, LARA, ORR, etc.) • Drive continuous quality improvement initiatives • Travel regularly to homes and community agencies. What You Bring • Bachelor’s degree in Human Services (preferred but not required) or High School Diploma with 2 years of relevant experience • 2 years in the Human Services field, with direct experience supporting individuals with developmental disabilities or mental illness • Knowledge of Michigan’s Mental Health Code, licensing rules, and consumer rights • Strong communication, organizational, and leadership skills • Valid driver’s license and reliable transportation • Flexibility to travel and adapt to a dynamic schedule Ready to Make a Difference? If you're a seasoned professional ready to lead with purpose and protect the rights of those we serve, we want to hear from you! Apply today and be a part of something meaningful.