Purpose: Perform diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. Responsibilities: • Performs diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products. • Participates in Service EDUCATE Training programs required for the development of skills and knowledge • Maintains current knowledge of John Deere and competitive products • Maintains condition of vehicles, inventory, tools and equipment • Maintains a clean work area and performs work in a neat and orderly fashion • Follows all safety rules and regulations in performing work assignments • Completes all reports and forms required in conjunction with work assignments • Accounts for all time and materials used in performing work or assigned duties Qualifications Experience, Education, Skills, and Knowledge: • 1+ years of experience performing service repairs • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures • Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment • Ability to use Service Advisor and basic computer functions • Ability to operate vehicles and equipment used for diagnostic purposes • Proficient oral and written communication skills • Ability to lift at least 75 lbs. repeatedly • Basic Service Technician certification preferred • Multilingual - Spanish speaking is a plus • High School Diploma or equivalent experience required; Associates degree preferred • Valid driver’s license is required • Fork lift license preferred