The Opportunity As a Medical Laboratory Assistant, you will be a vital link in the diagnostic chain, joining a high-calibre team dedicated to patient-centred excellence. You aren’t just handling samples; you are safeguarding the integrity of the data that clinicians rely on to make critical treatment decisions. In this role, your primary focus is driving high-quality testing standards for every patient who relies on Voy in their health decisions. You will become an expert in the pre-analytical phase, ensuring that every blood sample meets strict quality criteria before it ever reaches an analyser. As you grow, you’ll have the opportunity to progress toward operating cutting-edge laboratory equipment, transitioning from sample preparation to the high-tech heart of the laboratory. What you’ll do • Own the pre-analytical phase by validating specimen labelling, viability, and overall sample integrity • Input and coordinate the high-volume intake of samples to ensure a steady "pull" through to the analytical team • Execute daily maintenance and operational checks on pre-analytical equipment to prevent downtime, keeping accurate logs and records • Enable the procurement, stock rotation, and stewardship of sensitive reagents and laboratory consumables • Input and verify patient data within the Laboratory Information Management System (LIMS) with zero margin for error • Oversee the safe disposal of clinical waste and maintain strict adherence to COSHH (Control of Substances Hazardous to Health) standards • Identify and resolve pre-analytical discrepancies (e.g., haemolysis, insufficient volume) through direct communication with senior laboratory staff • Participate actively in internal audits and "Lean Lab" initiatives to continuously refine standard operating procedures (SOPs) Who you are • A detail-oriented professional with a strong commitment to patient care and a "right-first-time" mindset, understanding that behind every barcode is a person awaiting results • Comfortable managing high-volume, fast-paced workloads without compromising on diagnostic quality or accuracy • A proactive problem-solver who sees beyond individual samples to understand and optimize the entire diagnostic journey • Possess strong organizational skills and technical aptitude, with the ability to comfortably navigate complex lab IT systems • Able to remain calm, focused, and resilient under the pressure of urgent clinical deadlines • A collaborative team player who communicates clearly and takes full ownership of outcomes rather than just executing tasks What We Offer • Full Training & Clear Career Progression: Complete on-the-job training, CPD, fully funded GPhC qualifications, and mentorship to help you grow your career in a rapidly evolving company. • Work-Life Balance: Full-time hours with flexible scheduling options. • Health & Wellness: Private medical insurance, plus a comprehensive gym and wellness benefit via Wellhub. • Lunch Allowance: £5 per day lunch allowance, to spend at the pharmacy mini-mart! • Time Off: 25 days of annual leave plus bank holiday allowance, plus generous parental leave policies. • Pension: 8% Pension via People's Pension (you contribute 4%, we match 4%). • Cycle to Work salary sacrifice scheme. • Connection: Regular team events to keep our culture fun and connected. • Growth Potential: An opportunity to join in the early stages of one of the most promising scale-ups in the healthcare space.