Position Title: Case Manager I / Veteran Services Case Manager Department: PDD Reports To: As assigned by Program Supervisor POSITION SUMMARY Help Veterans at elevated risk for suicide overcome barriers to stability, care, and connection through individualized, whole-person case management. The position will conduct outreach and required screenings, develop service plans, advocate for benefits, coordinate transportation and warm referrals, and connect Veterans with VA, housing, behavioral health, substance use treatment, and optional wellness resources. HOURS 8 per Day / 5 Days per Week Benefits Package • Medical Insurance • Dental Insurance • Vision Care Plan • Life Insurance • Paid Holidays • Flexible Spending Account (FSA) • Paid Vacation Time • Sick Time • 401(k) Retirement Plan • Competitive wages • Stability and career advancement • Continuing Education Opportunities CATEGORIES OF DUTIES General Duties: • Conducts self in a professional manner in areas of dress, language, attitude and behavior. • Exhibits full knowledge and support of the philosophy and objectives of the Agency. • Fully understands and maintains policies regarding professional ethics. • Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient’s family members. • Attends in-services trainings and educational workshops. • Attends all required staff meetings. • Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc. • As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed. • Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc. • Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals. • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc. • Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues • Provides regular, comprehensive progress note charting in patient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities. • Performs other duties as assigned by Director and/or Administrator. EXPERIENCE • At least one year of case management or housing navigation experience; Veteran-specific experience preferred. • Bilingual English/Spanish preferred • Valid driver’s license and insurance LICENSES/CERTIFICATES Bachelor’s degree in a related field; at least one year of case management or housing navigation experience; Veteran-specific experience preferred. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.