Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview We are currently seeking a Centralized Processing Specialist II As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market. Responsibilities As a valuable East West Bank team member, your duties (not limited to) will include: • Performing GL balancing/reconciling • Process Return Items, Non-Post and Exception Transactions, Foreign Items, ATM Balancing, Adjustments • Handle customer’s inquiries clearly via phone and email • Conduct research and administer the creation, reproduction, and use of bank records accurately and timely • Operate with minimal supervision and may need to exercise independent judgment in completing assignments Qualifications • Banking Back Office Operations experience within a banking institution required • FIS IBS Insight systems experience is a plus • Collaboration/People skills • Integrity/Dutifulness • Available to work overtime as needed • Must be detail oriented with strong organizational skills • Must have excellent customer service and communication skills • Must be able to adapt and work in a fast-paced environment with sensitive deadlines and handle multiple tasks simultaneously • Proficiency in Microsoft Word and Excel programs • Detail oriented with strong organizational skills • Excellent customer service and communication skills • Adhere to policy and procedures and attendance requirements Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $20.00/Hr. - USD $25.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.