EBZ - Dispatcher Dispatcher Position Profile This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time. Essential Duties • Operate safely and in compliance with all established HSSE policies and procedures • Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group • Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system • Provides excellent customer service on the phone and when arranging for pick-ups and deliveries • Communicates with various customer sites to coordinate the movement of freight • Assist customers with setting appointments and with other issues at locations • Support the safe operation of all trucks, drivers and related trucking operations • Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc. • Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA • Prepare a variety of reports for operations, customers and for internal use • May assist with trucking and warehouse operations, as needed • Perform other duties as assigned Qualifications • High school diploma or GED • Minimum of two years transportation / dispatch experience Knowledge, Skills, and Abilities • Sound understanding of DOT regulations, HazMat and OTR experience preferred • Proficient use of MS Office Suite including Word, Outlook and Excel • Excellent verbal, written and listening communication skills • Ability to multi-task and prioritize and exhibit team player attitude • High level of interpersonal skills to handle sensitive and confidential situations • Demonstrate poise, tact and diplomacy We’re committed to taking care of you and your family, today and in the future. Here’s what you can look forward to: • Compensation • Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications • Health & Wellness • Employer subsidized medical, dental, and vision coverage for you and your family/dependents. • Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage • Retirement • Generous 401(k) plan with a 4% company match • Paid Time Off • 2 weeks’ vacation annually • 7 company holidays • 7 days of sick leave annually • Extras that Make a Difference • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth • Annual boot reimbursement