Job Title: Service Coordinator Reports to: Property Manager Employment Type: Full-Time Position Summary: The Service Coordinator plays a dynamic role in providing comprehensive support for affordable housing property management, while also fostering a sense of community through event planning and light service coordination responsibilities. This individual acts as a liaison between residents, property management, and service providers, ensuring high standards of service and engagement. Key Responsibilities: Property Management Support • Assist the Property Manager in overseeing daily operations of affordable housing properties, ensuring compliance with all applicable regulations. • Conduct tenant intakes, process applications, and maintain accurate resident records. • Handle resident inquiries related to leases, payments, and property maintenance requests. • Coordinate and schedule maintenance and repair activities, ensuring timely resolution of resident concerns. • Conduct property inspections and report findings to the Property Manager. Service Coordination • Connect residents with appropriate community resources, such as health services, employment programs, and educational opportunities. • Provide basic guidance to residents regarding available support programs and eligibility requirements. • Maintain partnerships with local service organizations to expand resources available to residents. Community Engagement and Event Planning • Organize and manage community events and activities to enhance resident engagement and build a sense of community. • Plan seasonal or holiday celebrations, workshops, or educational events for residents. • Collaborate with residents to gather feedback on desired activities or services. Administrative Duties • Create and distribute newsletters, flyers, and other communications to residents. • Ensure accurate documentation of all resident interactions, property updates, and event details. Other Duties • Assist with occasional special projects as directed by the Property Manager. Qualifications: • High school diploma or equivalent required; associate’s or bachelor’s degree in social work, property management, or related field preferred. • 1–3 years of experience in affordable housing, property management, social services, or community development. • Strong organizational and communication skills, with a passion for serving diverse populations. • Proficiency in Microsoft Office Suite; experience with property management software is a plus.