The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are seeking a strategic, hands-on HR Business Partner to support a growing technology organization while helping strengthen employee and manager capability through targeted learning and development initiatives. This role will partner closely with leaders on talent management, employee relations, performance, organizational effectiveness, engagement, workforce planning, and talent acquisition needs, while also coordinating training programs and administering Cornerstone. The ideal candidate brings experience in payments, fintech, SaaS, or a similarly fast-paced environment. This is a hybrid position based out of our headquarters in Philadelphia. \n Main Job Responsibilities • Serve as a trusted HR Business Partner to leaders and employees, translating business priorities into practical people, talent, and organizational strategies. • Coach leaders on employee relations, performance management, policy interpretation, conflict resolution, team effectiveness, and organizational change. • Partner with leaders on workforce planning, talent reviews, succession planning, development priorities, employee engagement, and retention. • Support full-cycle recruiting needs, including role intake, sourcing, candidate pipeline development, interview coordination, candidate assessment, and offer partnership. • Coach hiring managers on effective interviewing and selection practices while helping deliver a consistent, high-quality candidate experience. • Use applicant tracking systems, LinkedIn Recruiter, job boards, and related recruiting tools to maintain accurate candidate workflows and support hiring outcomes. • Identify capability gaps and translate business needs into focused learning plans for employees, managers, and teams. • Coordinate the design, delivery, communication, and evaluation of training programs, including manager development, onboarding, compliance, professional skills, and role-specific learning. • Administer and optimize Cornerstone, including assignments, curricula, user records, completion tracking, reporting, content management, and learner and manager support. • Partner with subject-matter experts and external vendors to develop or source effective learning content and maintain accurate, current course materials. • Use learning data, employee feedback, performance trends, and business outcomes to assess program effectiveness and recommend improvements. • Support compensation, job leveling, talent acquisition, and organizational effectiveness initiatives as business needs require. • Develop Excel-based reporting and analyses for talent, learning, recruiting, headcount, engagement, and workforce planning. • Use AI and automation responsibly to improve HR service delivery, learning content, recruiting workflows, documentation, reporting, and the employee and candidate experience. Required Skills and Experience • Bachelor’s degree in Human Resources, Business, Organizational Development, Learning and Development, or a related field, or equivalent relevant experience. • 6+ years of progressive HR experience, including experience as an HR Business Partner or in a comparable role supporting leaders and employees. • Hands-on experience administering Cornerstone Learning Management System is required, including course assignments, completion tracking, reporting, content management, and user support. • Experience identifying training needs and coordinating or facilitating employee, manager, compliance, onboarding, or professional development programs. • Experience supporting recruiting and talent acquisition activities, including sourcing, candidate pipeline management, interview coordination, and partnership with hiring managers. • Working knowledge of applicant tracking systems and recruiting tools, with the ability to maintain accurate candidate workflows and reporting. • Demonstrated ability to partner with leaders on employee relations, performance management, talent management, workforce planning, organizational effectiveness, and engagement. • Strong employee relations judgment with the ability to provide balanced, confidential, and practical guidance. • Strong analytical skills and proficiency with Excel-based talent, workforce, recruiting, and learning reporting. • Excellent written, verbal, facilitation, and presentation skills, with the ability to build trust and influence across all levels. • Ability to manage multiple priorities independently in a fast-paced, scaling technology environment. • Proficiency with Microsoft Office and HR systems, with a willingness to adopt AI-enabled tools that improve HR, recruiting, and learning effectiveness. • Must be able to pass a background check and credit check and have authorization to work in the U.S. Preferred Skills • Experience supporting payments, fintech, SaaS, or other technology-focused teams. • Experience with Cornerstone configuration, learning paths, compliance campaigns, dashboards, or system integrations. • Experience facilitating manager development, leadership, onboarding, or train-the-trainer programs. • Experience with Lever ATS, LinkedIn Recruiter, or comparable applicant tracking and sourcing tools. • Experience supporting distributed, hybrid, or global teams. \n As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.