CNC Maintenance Technician - Field Service – South Dakota Join Productivity, Inc., a leader in machine tool sales, service, and automation integration since 1968. We are seeking an experienced, skilled CNC Machine Tool Field Service Engineer to support our growing customer base in South Dakota. This position is remote/field-based, with a strong preference for candidates living in the Watertown, SD or Brookings, SD areas to optimize regional travel. If you have a background in maintenance, troubleshooting, and repairs of advanced production equipment like Makino, Matsuura, Haas, Mazak, DMG Mori, or Okuma, we want to talk to you! What You’ll Do • Travel to customer sites throughout South Dakota and the surrounding region to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls (primarily Makino, Matsuura, and Haas). • Receive full travel support, including a company service vehicle, gas card, and paid travel expenses. • Perform new machine installations, leveling, alignment, and initial setup. • Repair and adjust mechanical systems, including spindles, drives, slides, and hydraulic/pneumatic systems. • Troubleshoot electrical and electronic components, including controls, electrical peripherals, and safety systems. • Calibrate and replace parts to ensure strict adherence to machine tolerances and precise performance. • Maintain meticulous digital service records, documenting machine status, parts used, and repairs completed. • Provide top-tier customer service, walking customers through diagnostic findings and technical recommendations. What You’ll Bring • CNC machine tool repair and troubleshooting experience (Makino, Matsuura, and Haas strongly preferred). • Fanuc control expertise with strong confidence in diagnosing and resolving Fanuc-based logic and electrical system errors. • Multidisciplinary technical skills, with the independent ability to diagnose issues across complex mechanical, electrical, and control systems. • Blueprint proficiency, including the ability to fluently read and interpret complex technical drawings, fluid schematics, and electrical ladders. • Strong customer-facing communication skills and a professional demeanor while working on-site at local manufacturing facilities. • Valid driver’s license and a clean driving record (required for company vehicle operation). • Local residency in the Watertown, SD or Brookings, SD area. What We Offer • Hourly Pay Range: $30.00 – $38.00 / hour (dependent on experience) • Comprehensive medical, dental, and vision insurance starting Day 1 • 401(k) with company match • Paid time off (PTO) and paid holidays • Company-provided vehicle, laptop, cell phone, and specialized tools • Ongoing factory training and opportunities to advance your technical skills Why Join Productivity Inc.? Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service. We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees. Apply Now Be a part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities for all applicants and employees. IND123