Job Purpose The Receptionist serves patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts. Qualifications • Minimum high school diploma or equivalent • Experience in clerical functioning and receptionist duties, preferred Core Job Duties • Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries. • Register/check-in patients for scheduled appointments and complete any necessary updates to patient’s chart. • Keep patient appointments on schedule by notifying the provider of the patient’s arrival. • Answer telephones promptly and ensure in-coming lines are covered at all times. • Ensure all voicemails received are checked and returned is necessary. • Manage the inactive person served reports weekly. • Schedule appointments and make adjustments, if necessary. • Maintain patient accounts by obtaining, recording, and updating personal and financial information. • Collect fees from patients for services rendered and prepare and make deposits. • Manage incoming and outgoing mail. • Communicate any vital information to the Office Manager. • Orally communicate information effectively and accurately • Keep work areas neat and clean. • Ensure compliance with BHC Standards and other federal, state, and local regulations. • Abide by program and agency policies and procedures. • Other job duties and special projects as assigned.