Job Title: Bartender Status: Non-Exempt/Hourly Under the direction of the General Manager, the Bartender is responsible for creating an exceptional experience for guests and team members by demonstrating a passion for beverages, food, and hospitality. This position provides friendly, efficient, and knowledgeable service while ensuring guests feel welcomed and receive accurate, timely, and high-quality food and beverage offerings. The Bartender maintains a professional presence, delivers outstanding guest service, prepares beverages according to company standards, and supports overall restaurant operations by contributing to a positive, team-oriented environment. General Duties • Prepare, mix, and serve alcoholic and non-alcoholic beverages according to company recipes, standards, and specifications. • Provide professional and attentive service to bar guests, including food and beverage service. • Prepare beverage orders accurately and efficiently for restaurant guests and servers. • Engage with guests, provide menu and beverage recommendations, and ensure a positive dining experience. • Maintain a clean, organized, and fully stocked bar area throughout each shift. • Accurately enter orders and process payments using the POS system. • Maintain a professional appearance and follow all company policies, procedures, and service standards. • Support coworkers and contribute to a positive, respectful workplace environment. Essential Duties • Prepare cocktails, mixed drinks, wine, beer, and other beverages while maintaining quality and consistency. • Ensure beverages are properly presented and served according to company standards. • Serve food and beverages to guests while providing excellent customer service. • Enter all orders into the POS system and process payments accurately, including cash and credit transactions. • Maintain proper cash handling procedures, including balancing the cash drawer and accounting for all transactions. • Verify pricing, discounts, and payment accuracy before completing transactions. • Monitor guest alcohol consumption and follow responsible alcohol service procedures. • Verify valid identification and comply with all alcohol service laws and company requirements. • Handle difficult guest situations professionally and notify management when assistance is needed. • Maintain inventory levels, restock supplies, and ensure the bar remains clean, safe, and organized. Other Duties/Functions • Communicate operational concerns, guest issues, or unusual situations to management. • Recommend solutions and take appropriate action when issues arise. • Assist team members during busy periods and complete additional duties as assigned. • Follow all safety, sanitation, cleanliness, and operational standards. Page Break Job Knowledge, Skills, and Abilities • Knowledge of beverage preparation, including cocktails, spirits, beer, wine, and company recipes. • Knowledge of responsible alcohol service, food safety, sanitation, and cash handling procedures. • Ability to operate POS systems, process payments, and accurately handle cash. • Strong customer service, communication, and interpersonal skills. • Ability to read and follow menus, recipes, identification documents, and company procedures. • Ability to remain professional and composed in challenging situations. • Ability to multitask, prioritize duties, and maintain organization in a fast-paced environment. • Strong attention to detail and ability to follow established standards. Working Conditions • Work is performed in a fast-paced restaurant and bar environment. • Frequent interaction with guests, coworkers, and management. • Exposure to beverages, glassware, cleaning products, and food preparation areas. • Requires extended standing, frequent movement, reaching, bending, stooping, shaking, stirring, wiping, and repetitive motions. Work Hours • Scheduled shifts typically range from 4–6 hours. • Weekly hours may vary based on business needs. • Must be available to work a minimum of 35 hours per week. • Must be available for day, evening, night, weekend, and holiday shifts as required. • Weekend availability is required, including at least two of the three weekend service periods. Requirements • Must be 18 to serve, sell, or directly handle alcoholic beverages. • Must be 21 to pour alcohol. • Successfully complete the Responsible Alcohol Service (RAS) course with a minimum passing score of 80%, as required. • Maintain compliance with all federal, state, and local alcohol service regulations. • Verify guest identification and age eligibility before serving alcohol. • Follow all company safety, sanitation, cash handling, and operational procedures. • Maintain professional conduct, appearance, and workplace behavior. Physical Job Requirements • Ability to stand for the duration of scheduled shifts. • Ability to lift and carry up to 40 pounds multiple times during a shift. • Ability to frequently reach, bend, stoop, shake, stir, wipe, and perform repetitive movements. • Ability to immerse hands in water while cleaning and preparing beverages. • Ability to continuously use hands and fingers for beverage preparation, POS operation, cash handling, and service tasks. • Ability to communicate clearly with guests and coworkers and read menus, recipes, identification documents, and written instructions.