Overview Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you! Schedule: • Full-time Benefits: • Competitive compensation package • Medical, dental, vision, and life insurance • PTO and paid holidays • 401(k) options • Monday through Friday work schedule Qualifications: • 6+ months of administrative experience in a dental or medical setting is highly preferred • Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis • Must have rockstar customer service skills • A warm, friendly personality toward all patients and staff is required. We strive to “wow” our patients with our service and care Job Duties: Duties include, but are not limited to the following: • Greet patients when they arrive at the office • Schedule appointments for patients • Maintain patient accounts and records • Prepare and send patient bills • Submit patient claims to insurance companies • Assist patients in filling out required intake and medical forms • Confirm appointments with patients via phone or email • Manage and organize communication and reports with referring offices • Manage payment plans • Keep track of office supplies and place orders for more supplies when necessary • Perform basic accounting tasks such as taking patient payments and preparing billing statements • Verify and update patient insurance information • Sort and organize incoming and outgoing mail • Ensure the reception area is maintained and professional in appearance INDHRCO01