QUALIFICATIONS Education • High school graduate or equivalent Experience/Skills • One year experience in office or hospital setting • Experience with billing and insurance • Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications • N/A Working Conditions • Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations • Consistently complies with established Behavioral Expectations Essential Functions • Registers all patients, gives new patients medical forms to complete • Verifies patient demographic, employment and insurance information • Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager • Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients • Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members • Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits • Maintains a good working relationship with office/clinic staff members and providers • Performs other duties as assigned. Full time/Day shift 80 hours/Biweekly