JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR LOCATION: NYC SALARY: $18.00 Hourly SUMMARY: The Residential/Program Aide assists with the client's basic needs. Individuals will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform regular area inspections to ensure that shelter rules are adhered to • Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules • Tracking locks for all lockers • Provide clients with locks, linen and toiletries • Remove contriband items from dorms and inform clients of shelter regulations. • Store and remove client property from the client storage/locker area • Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy. • Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules • Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations. • Collect client identification and other documents necessary during initial intake. • Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc. • Fill in for kitchen staff and maintenance staff when necessary • Must be able to lift 50 pounds • All duties as assigned EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associate's degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.