Valet Park of America is seeking a dependable, motivated leader to manage valet operations at a ski resort this winter. This is an active role for someone who enjoys working alongside their team, delivering excellent guest service, and keeping a busy operation running smoothly. The manager will oversee daily valet service, support and train attendants, and serve as an on-site contact for resort staff and VPA management. This position will be a combination of working 3 weekdays/nights at Sugarbush in Warren, VT, and Killington resort on weekends. Between the 2 locations and tips being accepted, we expect this position to earn between $20-$30/hour on average. This is a seasonal role from November through late March. Other opportunities in other areas are also available in the summer months. Job Responsibilities • Lead daily valet operations, including opening and closing procedures, staff assignments, and break coverage. • Work alongside attendants to greet guests, open doors, assist with belongings and ski equipment, and safely park and retrieve vehicles. • Coordinate vehicle staging, traffic flow, and parking areas to keep entrances organized and accessible. • Prepare the team for peak arrival and departure periods, busy weekends, and holiday traffic. • Train and coach employees on guest service, safe vehicle handling, ticket procedures, key security, and professional appearance. • Assist with staff scheduling and communicate coverage needs to VPA management. • Maintain accurate vehicle records and oversee payment collection and daily reconciliation where applicable. • Address guest questions and concerns professionally, escalating issues when necessary. • Document and promptly report incidents, vehicle damage, safety concerns, and employee matters. • Communicate with resort personnel about operating needs, weather conditions, and changes affecting service. • Monitor snow and ice hazards and coordinate with resort staff to support safe working conditions. • Uphold VPA service standards and lead by example in attendance, teamwork, and accountability. Ideal Candidate • Previous supervisory or team leadership experience, preferably in valet, parking, hospitality, or resort operations. • Strong customer service skills and a welcoming, professional attitude. • Ability to give clear direction, motivate employees, and remain calm during busy periods. • Good organizational skills and attention to detail. • Willingness to actively assist the team throughout each shift. • Dependable transportation and consistent availability for weekends and holiday weeks. • Prior experience working in winter conditions is preferred. Qualifications and Work Requirements • Must be at least 18 years old. • Valid driver’s license held for at least one year, with a driving record that meets VPA’s hiring standards. • Must maintain a valid license and an acceptable driving record throughout employment. • Ability to safely operate a variety of guest vehicles; manual transmission experience is preferred. • Must complete VPA’s required background screening and driving evaluation. • Ability to communicate effectively with guests, coworkers, and resort personnel. • Ability to perform the essential duties of the position, with or without reasonable accommodation, including extended standing and walking, repeatedly entering and exiting vehicles, and assisting with luggage and equipment. • Comfortable working outdoors in cold temperatures, snow, and other winter weather conditions. VPA is an equal opportunity employer.