Job Summary: The purpose of this job is to handle public inquiries; review & evaluate incoming transfer credit, advise on degree completion, and support enrollment of returning and transferring students. Essential Job Functions, Duties, & Responsibilities: • Assist the public with inquiries including face-to-face, answering telephone, and email. • Maintain file system • Updating and maintaining student files. • Data entry • Evaluate transfer credit or manage evaluation process with subject matter experts in relevant academic departments. • Support the BLS Coordinator and the BLS program. • Maintain information pertaining to external credit on college website. • Helping with student requests (major changes, schedule changes, address updates, etc) • Sending student correspondence (letters and emails). • Operate a variety of modern office equipment in performing routine tasks such as facsimile machines, copy machines, calculators, computer terminals, and phone systems. • Deliver and pick up mail. • Other duties as assigned. Minimum Qualifications: • High School Diploma or equivalent. Preferred Qualifications: • 1+ year experience working in a higher education setting • Associate degree or higher from an accredited college or university and experience in higher education desired. Knowledge, Skills, and Abilities: • May require availability for overtime hours during peak periods. • Overtime work may be required on occasions. • Travel on occasion may be required as it relates to position’s responsibilities. • Must be able to prioritize tasks in a fast-paced environment. • Excellent interpersonal and verbal communication skills. • Understanding of higher education policies and degree requirements. • Excellent organizational and time-management skills. • Strong analytical and problem-solving skills. • Ability to work within a culturally diverse environment. • Strong attention to detail; ability to perform duties with a high level of accuracy. • High degree of organization, ability to engage in a variety of tasks simultaneously, and consistently meet deadlines. • Ability to work with and maintain confidential university information. Physical Demands • Prolonged periods of sitting and computer use. • Light sedentary office work. • Ability to lift up to 25 lbs. Lincoln University is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and institutional needs. Applicants requiring a reasonable accommodation during the application or interview process should contact the Office of Human Resources at 573-681-5018.