cFocus Software seeks a Technical Writer to join our program supporting the United States Air Force (USAF). This position is on-site in Linthicum Heights, MD. This position requires an Active TS/SCI clearance. Qualifications: • Active TS/SCI clearance • B.S. Computer Science, Information Technology, or a related field • Experience writing and editing technical documentation for enterprise IT systems or services. • Ability to translate complex technical information into clear procedures, guides, and training content. • Experience interviewing subject matter experts and validating documentation against actual workflows. • Proficiency with word processing, document styles, templates, tables, and revision tools. • Experience managing review comments, document versions, repositories, and publication workflows. • Working knowledge of IT infrastructure, applications, cybersecurity, and service support terminology. • Ability to organize requirements, technical source material, and evidence into traceable deliverables. • Strong attention to detail, communication skills, and ability to meet coordinated deadlines Duties: • Gather documentation requirements, interview subject matter experts, and organize technical information for the intended user or reviewer. • Develop and maintain user manuals, training materials, quick-reference guides, and instructions for Government-approved systems and tools. • Draft and update troubleshooting guides and Standard Operating Procedures (SOPs) supporting Tier 0, Tier 1, and Tier 2 service desk operations. • Document technical designs, system configurations, interfaces, integration workflows, and as-built architectures in coordination with engineering teams. • Support documentation of the Collect, Analyze, Disseminate, Operationalize-Integrated Solution (CADO-IS) architecture under DoDAF or its successor framework. • Assist configuration management personnel with plans, procedures, baseline descriptions, revision histories, and traceable documentation updates. • Draft and maintain information management, knowledge management, and records management SOPs, procedures, publications, and forms for Government approval. • Develop training content for approved data governance, records management, and knowledge management processes with relevant subject matter experts. • Support cybersecurity teams in preparing technical evidence, procedures, and documentation for Authority to Operate (ATO), continuous ATO, and compliance activities. • Support documentation of system recovery procedures, Continuity of Operations Plans, and lessons from recovery testing. • Prepare assigned technical reports and program documentation, organizing source data and maintaining consistency with approved requirements and designs. • Edit documents for technical accuracy, clarity, grammar, spelling, formatting, terminology, and completeness; validate procedures with responsible technical personnel. • Coordinate review cycles, track comments and approvals, incorporate authorized revisions, and prepare final deliverables for Government review and acceptance. • Maintain controlled document versions, source references, and approved repository records; update affected content following system or process changes. • Apply required contractor authorship and security markings, follow approved information-handling procedures, and support documentation quality improvements.