Certified Medical Assistant - SouthPark General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks. (Regulatory Notes: Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.) (This is a full time position that will support the South Park 8 Primary Care team, Monday to Friday 8am - 5pm) Primary Job Responsibilities/Tasks may include, but not limited to: Patient care responsibilities include: • Escort patients to exam rooms/procedure room, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart. • Assist patients as needed with walking transfers, dressing, collecting specimens. • Perform nursing procedures under supervision of physician or physician assistant. • Assist physician and physician assistant in exam rooms. • Give instructions to patients/families as instructed by physician or physician assistant. • Serves as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction. • Collect information and process messages from patients and front office staff to physicians and physician assistants. • Clinical pharmacology; drug administration through various routes except IV’s including injections; • Assists with minor surgery including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal. • Administers injections. • Instructs patients with assistive devices, body mechanics, and home care; • Initiate laboratory procedures in accordance with Occupational Safety and Health Administration (OSHA) guidelines and quality control methods; • CLIA-waived testing; • Capillary punctures and venipunctures; • Specimen handling such as urine, throat, vaginal, stool, and sputum; • Initiates electrocardiography testing including mounting. • Schedules appointments and referrals. Follows-up to insure completion of physician orders. • Medication refills. • Lab reconciliation. • Complete forms and prior authorizations for medications. • Monitor and check assigned Athena boxes and other assigned boxes for coverage. • Work at different Tryon office locations as needed. • Other duties as assigned. Clerical responsibilities include: • Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans. • Ensures all related reports, labs and information is available in patients’ medical records prior to their appointment. • Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR. • Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. • Obtains and sends patient medical records to support seamless care delivery. • Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care. • Obtains lab/X-ray reports, hospital notes, referral information, etc.; • Completes forms/requisitions as needed; • Schedules physician and ancillary appointments; • Updates charts to ensure that information is complete and filed appropriately. • Alerts physician when chart is incomplete or is has not been completed within established time standards. Environmental/logistical responsibilities include: • Checks schedules and organizes patient flow; • Sets up instruments and equipment according to department protocols; • Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; • Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; • Cleans sterilizer according to scheduled maintenance program and keeps appropriate records; • Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies; • Completes biohazard waste disposal and monitoring; • Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.) Requirements: Education: • High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES). • Medical Assistant certification preferred. • Maintain American Heart Association or American Red Cross BLS certification. • Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer. • Completion of TB test will be required. Experience: • Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. • Electrocardiogram (EKG). • Vital signs, venipuncture, capillary, and injection. • E.H.R. utilization. • Serving customers in person and on the phone Physical Requirements: • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. • Must be able to lift and support weight of 35 pounds. • Ability to concentrate on details. • Use of computer for long periods of time.