• IDENTIFICATION Position Title: Supply Chain Specialist II Date Completed: 5/23/2023 Supervisor: Logistics Manager FLSA Classification: Exempt Department: MLG Status: Full-time Location(s): Corporate Summary Reporting directly to the Logistics Manager, the Supply Chain Specialist II is responsible for accessing customer systems to timely and accurate execution of all customer orders. A Supply Chain Specialist II must understand the specifics of products they represent as well as the business needs of their customer. The Supply Chain Specialist II acts as support staff for operations and must possess a comprehensive understanding of the CNA Enterprise Resource Planning (ERP) system to produce and analyze reports as needed. Additionally, the Supply Chain Specialist II collaborates with various departments such as Sales, Lab Services, Operations, Logistics, and Accounting. • RESPONSIBILITIES • Accurate and timely order entry • Allocation of product to orders and inventory • Understand specific customer requirements • Communicate effectively both externally and internally • Prepare Purchase Orders • Create Invoices • Analyze or produce reports for business leaders and others • Post transactions timely and consistent with (or in adherence to) KPI targets • Invoice Accuracy • In your absence you are to ensure that the tasks assigned to you are adequately covered by trained personnel. You are responsible to communicate and work with your manager to ensure your workload is covered when you are out. • Provide backup coverage for other members within the Supply Chain Department • Cross train along different product groups and business units to strengthen team coverage • Procurement of raw material • Schedule and plan production • Schedule pickup and delivery appointments • Organize shipping paperwork for inbound and outbound orders • Support transportation Emergency Response (offsite), through appropriate coordination with internal and external resources; • Track and review customer complaints/concerns, especially related to EHS&S; • Adhere to all DOT, IATA and IMDG hazardous materials or dangerous goods regulations; • Other duties as assigned. Continuous Improvement • Effectively lead department huddles to help engage teamwork and enthusiasm • Participate in multiple continuous improvement initiatives • Participate in multiple “Quick Kaizen” events for problem solving • Attend skills/knowledge development training courses and implement learnings Peter Cremer Training Required • We will follow the company written training program for this position. • KNOWLEDGE, SKILLS & ABILITIES • Excellent organizational skills and able to handle multiple priorities • Effective written and verbal communication skills • Flexible and able to change direction as needed or requested • Enterprise Resource Planning (ERP) data entry or system experience • Efficient with computer skills and Microsoft Office products • Able to meet deadlines • MINIMUM REQUIREMENTS • B.A. or B.S degree in a Business-related discipline or equivalent combination of experience and education • 2-5 years of demonstrated experience in a high transactional volume customer focused role with emphasis on order fulfillment and customer satisfaction