RESPONSIBILITIES • Update the Pending Approvals report for the Ecommerce Sales Team • Send out emails to our partner DCs for late purchase orders and due today purchase orders • Review validity of order details such as number of purchase orders and units in WMS given by Order Management Analyst • Coordinate with warehouse replenishment team and Order Management Analysts any discrepancies/rejections on inventory • Coordinate with carriers to schedule pick-ups • Prepare documents such as shipping labels, packing lists, pallet summaries, load guides, and BOLs • Coordinate any last-minute short picking, missed pick-up, and/or overflows back to Order Management Analysts and update (submit missed pick-up tickets) on the customer website • Confirm all purchase orders are picked up, scanned, and upload all BOLs • Process returns and undelivered goods on the website, if needed, and update the returns report • Run reports (WIP) ‘work in progress as needed • Update the WIP Information Report • Compare the number of purchase orders from the portal to NetSuite for Ecommerce orders • Cancel any purchase orders that have inventory discrepancies in WMS, NetSuite, and the website for Ecommerce Orders • Update Work in Progress board • Handle all alerts, cancellations, replacement parts, etc. on the customer’s website • Communicate to Senior Warehouse Leadership the weekly orders forecast, and future rollouts • Comply with company safety policies, procedures, and best practices • Other duties as assigned by the Manager REQUIRED SKILLS OR EDUCATION • Effective communication skills • Excellent analytical skills • Proficiency with MS Office, Outlook, Word, Excel • Experience with Manhattan Scale WMS and NetSuite a plus • Effective interpersonal skills with the ability to work across multiple departments