Assistant General Manager Job Summary: We are seeking a dynamic and motivated Dispensary Assistant Manager to support the general operations of our cannabis dispensary. The ideal candidate will have a strong background in retail management, excellent customer service skills, and a passion for the cannabis industry. As the Assistant Manager, you will work closely with the General Manager to ensure the smooth day-to-day functioning of the dispensary and to provide exceptional customer experience. Responsibilities: • Assist the General Manager in overseeing the daily operations of the dispensary, ensuring compliance with all regulations and company policies. • Lead and manage the dispensary team in the absence of the General Manager. • Provide training, coaching, and mentorship to staff to ensure high levels of product knowledge and customer service. • Collaborate with the General Manager to develop and implement operational procedures and policies. • Maintain a deep understanding of cannabis products, strains, and consumption methods to provide accurate information to customers and staff. • Assist in inventory management, including ordering, receiving, stocking, and conducting regular audits. • Process transactions accurately and ensure that all sales are compliant with state and local regulations. • Handle customer inquiries, concerns, and complaints in a professional and timely manner. • Help plan and execute marketing and promotional activities to drive sales and customer engagement. • Assist in staff scheduling to ensure appropriate coverage during peak hours and events. • Maintain a clean and organized dispensary environment, including displays and product presentation. • Collaborate with vendors, suppliers, and distributors to maintain positive relationships and negotiate favorable terms. • Uphold security protocols to ensure the safety of products, assets, and personnel. • Keep updated with industry trends, regulations, and best practices. • Participate in team meetings and contribute ideas for improving dispensary operations. • Assist in financial management, including tracking expenses and monitoring sales performance. Qualifications: • High school diploma or equivalent • 2 years of retail experience, with at least 1 year in a leadership or supervisory role. • Strong knowledge of cannabis products, strains, and industry trends. • Excellent communication, interpersonal, and customer service skills. • Ability to work in a fast-paced environment and adapt to changes. • Proficiency in point-of-sale systems, inventory management, and Microsoft Office Suite. • Detail-oriented with strong organizational skills. • Passion for the cannabis industry and a commitment to compliance. • Must be at least 21 years of age The Higher Collective is an equal opportunity employer and values diversity. We encourage applicants from all backgrounds to apply.