JOB TITLE: Golf Shop Attendant DEPARTMENT: Golf Operations REPORTS TO: Head Golf Professional JOB SUMMARY: The Golf Shop Attendant is responsible for facilitating standard inside operating procedures of the Golf Shop. This specifically relates to Member/Guest check in, Golf Shop Cleanliness, and assisting the Golf Professional Staff with daily responsibilities. ESSENTIAL RESPONSIBILITIES: • Work closely with the Head Golf Professional and Professional Staff to complete daily tasks. • Meet and greet all Members and Guests in a friendly, professional manner. • Answer phones and assist Members and Guests with booking tee times and general questions. • Responsible for POS transactions between merchandise sales and tee sheet billing. • Ensure cleanliness of Golf Shop and that merchandise is stocked in a presentable way. • Communicate to outside service attendants regarding any changes to the tee sheet or course updates. • Perform related duties as assigned by the Head Golf Professional. WORK ENVIRONMENT: • Ability to stand for extended periods of time • Often required to walk, stoop, kneel or crouch • Ability to lift boxes and/or objects up to 25 pounds • Ability to work in fast-paced environment REQUIRED QUALIFICATIONS: • Proficient in Microsoft Word & Excel • Knowledge of the general game of golf preferred • Present a positive, professional image • Self motivated and customer service oriented • Strong interpersonal and communication skills