Why DLC? DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success. What We Offer: • Compensation and Benefits: • Competitive pay • 401K company match • Medical, Dental, and Vision Insurance • Work-Life Balance: • Hybrid work model • 20+ paid days off annually • 13+ paid holidays in addition to PTO • Paid parental leave • Career Development: • Industry-leading training and development • Open door policy • Industry trade shows and event access • Mentorship program Overview The Manager of Enterprise Systems is responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization. Responsibilities • IT Strategy & Business Alignment • Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals • Partner with leadership to translate business needs into scalable technology solutions • Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI • Systems, Automation & Innovation • Own the lifecycle of core business systems, including selection, implementation, integration, and optimization • Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance • Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap • Ensure systems and architecture enable scalable, effective use of automation and AI • IT Operations & Infrastructure • Oversee all IT operations, ensuring system performance, reliability, and scalability • Lead and manage the Systems Administrator, providing direction, prioritization, and oversight • Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments • Maintain disaster recovery and business continuity capabilities and solutions • Cybersecurity & Risk • Develop and maintain the company’s cybersecurity program and risk management approach • Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments • Vendor Management • Manage all IT vendor relationships, including MSPs • Set expectations, manage performance, and negotiate contracts • Ensure vendors are aligned with business priorities and delivering value • Governance & Budgeting • Manage IT budget with disciplined, ROI-focused decision-making • Establish IT standards, documentation, and governance • Track and communicate key initiatives, risks, and performance Soft Skills • Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization • Strategic thinker with a proactive, solutions-oriented approach to problem-solving • Ability to adapt quickly, shift priorities, and respond effectively to changing business needs • Strong organizational skills and the ability to manage multiple projects simultaneously • Commitment to fostering a collaborative and innovative team environment • Structured, organized, and able to prioritize effectively • Ability to handle sensitive and confidential information with discretion Technical Experience • 5+ years of experience in IT management, with experience implementing AI or automation initiatives in a business environment • Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP) • Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions • Expertise in managing Azure Active Directory, policies, and server environments • Proficiency with network technologies such as firewalls, VPNs, and switches • Advanced understanding of cybersecurity best practices and tools • Familiarity with ITIL processes and service management frameworks • Experience with project management tools and methodologies • CompTIA Network+ or Security+ • Proven ability to manage budgets, contracts, and vendor negotiations The expected salary range for this position is between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.