Job Details • Job Title: Japanese Bilingual Business Operations • Client: Japanese IT company • Working Location: New York, NY • Salary (DOE): $55,000–$70,000 • Language: English / Japanese What will you do • Prepare accurate quotations and cost summary sheets by coordinating with engineers, sales representatives, carriers, suppliers, subcontractors, and other parties involved in sales orders. • Draft and prepare Master Service Agreements (MSAs), distribute agreements to customers and relevant parties, and maintain organized records in the company’s internal filing system. • Review order documentation, including order sheets and cost sheets received from sales representatives, to ensure all required information and supporting documents are complete. • Place orders for required items and confirm delivery dates. Prepare invoice data once services have started or deliveries have been completed. • Enter sales orders into internal systems, including the Account Database and Customer Database, and maintain accurate and up-to-date records. • Prepare purchase request forms based on approved cost summary sheets and manage orders to ensure on-time delivery. • Coordinate product shipments and delivery to customer sites. • Place purchase orders for licenses, software solutions, products, services, and subcontracted work. • Communicate with carriers, equipment vendors, and data center providers to obtain necessary quotations, coordinate order placement, and ensure timely completion. • Monitor and track order status and progress by communicating with sales representatives, engineers, suppliers, and other stakeholders. • Provide regular updates regarding ongoing orders and service activation to customers, vendors, engineers, sales teams, and other internal staff. • Enter sales order and invoice information into internal systems and modify invoice forms when required. • Prepare monthly sales reports based on customer invoices and maintain accurate sales records. • Manage incoming and outgoing mail, packages, and deliveries. • Request, process, and issue Certificates of Insurance (COIs) for incoming and outgoing requirements. • Coordinate product fulfillment, process product returns, and review vendor invoices related to product purchases. • Enter and update asset information in asset management systems, including FAS and HRTM, and maintain accurate asset records. • Provide backup support for team members and take on additional responsibilities as needed during staff absences. Required Qualifications & Skills • Intermediate to advanced proficiency in Microsoft Excel, including spreadsheets, formulas, and accurate data handling. • Strong mathematical skills with a high level of attention to detail. • Professional customer service skills. • Strong verbal and written communication skills in both English and Japanese. • Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines. • Ability to work effectively in a collaborative, team-oriented environment. Preferred Qualifications • Previous experience in office administration, order coordination, purchasing coordination, data entry, or a related administrative position is preferred.