Job Summary The Administrative Support Clerk provides front-line customer support and accurate data entry to ensure smooth daily operations during the assignment period for the Moducoatings location. This position serves as a primary point of contact for customers, processes orders and records in the ERP system, and performs general administrative functions that support the sales and operations teams. Job Duties and Responsibilities • Serve as a point of contact for customers via phone, email, and in person. • Respond to customer inquiries regarding order status and delivery schedules; direct pricing and product questions to the sales team. • Enter customer orders, updates, and related data accurately into the ERP system. • Maintain and update customer records, ensuring data integrity and completeness. • Process and verify order documentation and customer correspondence. • Assist with resolving basic customer concerns in a professional and timely manner. • Greet and assist visitors, vendors, and delivery personnel. • Answer and direct incoming telephone calls. • Distribute incoming mail and coordinate outgoing shipments. • Organize and maintain filing systems and office documentation. • Support the sales and operations teams with administrative tasks as assigned. • Perform other duties as assigned to support business operations. Skills • Strong customer service and interpersonal skills. • Accurate and efficient data entry with strong attention to detail. • Clear verbal and written communication skills. • Ability to manage multiple tasks in a fast-paced environment. • Organized and dependable with a professional demeanor. Education • Required: High school diploma or GED. Work Experience • Required: Minimum of 1 year of experience in customer service, data entry, or general office support. • Preferred: Experience with ERP or order management systems. ​​​​​​​​​​​​​​ Physical Requirements • Ability to sit, stand, and walk throughout the workday. • Must be able to use a computer, telephone, and standard office equipment. • Occasionally required to lift and carry items up to 20 pounds, unassisted.