Duties and Responsibilities include but are not limited to: • Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. • Enters all of patient information into the medical billing system. • Maintains appointment schedule and follows office scheduling policies. • Communicates with patient and providers. • Scheduling, canceling, and rescheduling patient appointments. • Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. • Forwarding telephone calls appropriately and following up on return calls. • Checking-in patients and properly documenting registration. • Insurance verification and verification of patient's demographics. • Collecting co-pays and cash from patients, getting authorization on credit cards. • Entering charges, payments, and balancing the day in the computer. • Maintains work area and lobby in neat and orderly manner. • Attends meetings as required. • Performs related work as required. • Practice and adhere to HIPPA regulations.