Description JOB TYPE: FULL-TIME Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients Position Summary: Performs appointment scheduling and registration for patients as well as updating demographic information. Performs a variety of patient care activities to assist physicians. Prepares the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart. This position also maintains patients’ medical charts and receives co-payments for the visit. Must be efficient with the ability to prioritize and multi-task. Excellent communication skills are essential for this position. Key Results Areas (KRAs): • Patient assessment • Clinical procedures • Physician order execution • Patient satisfaction • Clinic resource availability • Regulatory compliance • Phone triage • Pre-certification & authorization • Patient registration process Core Competencies • Keyboarding skills and aptitude for learning patient database program • Knowledge of OSHA requirements • Knowledge of medical terminology • Effective interpersonal and communications skills Requirements Education & Experience: • High School diploma or equivalent • Certified Medical Assistant Certification from an accredited teaching establishment; 12 months to 2 years of related work experience is preferred • If not currently certified, must obtain certification within the first 90 days of employment.