Description JOB SUMMARY The Office Manager is responsible for ensuring efficient day-to-day operations of CloudHQ’s headquarters and for maintaining a professional, organized, safe, secure, and welcoming workplace for 100+ employees and office guests. The work is broad-ranging, requiring someone who can cover a variety of roles. This role requires an individual who is proactive, with excellent interpersonal and organization skills to keep the office operating at an optimal level. Principal Duties and Responsibilities • Manage all aspects of office space planning (moves, adds, changes to offices and work stations) including hoteling spaces • Ensure professional, cleanly, functional, and attractive presentation of the office at all times • Serve as the primary liaison, maintaining positive and collaborative relationships with vendors and building management to support comfort, safety, and security of office space. • Coordinating with leadership on office design and selection of furnishing and accessories • Oversee maintenance, repair, and replacement of office equipment (printers, kitchen appliances, phones, etc.) and furniture cost effectively • Execute catering and conference space coordination requests for in-person events where requested • Manage large-scale company and office events from invitations, space coordination and design, catering, entertainment, and tech support • Facilitate and manage company social outreach efforts including volunteering, charitable drives, and related efforts • In collaboration with leadership, manages selection, purchase, and distribution of company-branded items (e.g. apparel, swag) • In collaboration with internal project managers and general contractors, serve a key role on office construction projects, including coordination of temporary work spaces • Accurately and efficiently maintain office management budget and invoice payment • Develop and maintain documented office procedures, trackers, vendor information, and coverage plans to support continuity of office operations. • Maintain up-to-date vendor lists and contracts • Contribute to new employee onboarding and maintain up-to-date internal FAQs, guides, and general office information on intranet • Support travel plan administration for visitors to corporate office and VA sites, including management of corporate apartments • In collaboration with the Security team and building management, support effective administration of physical office security, including employee, vendor, and visitor access. • In collaboration with HR, EHS, and building management, support office safety programs including emergency preparedness • Manage mail delivery, shipping and receiving • Communicate effectively with colleagues on all levels to share office and building updates • Maintain appropriate office inventory levels of office supplies, ensuring office resources remain available, properly stocked, and well organized • Manage Office Administration team with the ability to provide back-up for respective functions JOB QUALIFICATIONS Education: Bachelor’s degree in business administration, hospitality, or related field preferred Experience: 5+ years of progressively responsible experience managing the operations of a professional office, hospitality organization, or comparable environment Required Knowledge/Skills/Abilities: • Experience managing relationships with building management, contractors, and vendors • Working knowledge of workplace safety, physical security, access control, visitor management, and emergency preparedness activities • Proactive, resourceful, and solutions-oriented approach, with demonstrated ownership of issues through resolution • Exceptional attention to detail with a strong work ethic and self-motivation • Strong interpersonal and customer services skills with the ability to interact professional with employees and guests at all levels • Excellent written and verbal communication skills, including the ability to communicate clearly during urgent, sensitive, or emergency situations • Ability to use independent judgement and sound decision-making skills in situations that impact project timetables, direction, and outcome • Responsible attitude with strong work ethic; leading by example in attendance, attitude and technical work product. • Strong teaming skills; works well with internal and external team members and drives execution through collaboration and networking • Thrives in a fast-paced, changing environment • Ability to manage multiple projects at the same time • Ability to handle confidential information with professional discretion • Proficiency in Microsoft Office/365, with emphasis on Excel • Ability and willingness to work in-person Monday through Friday and work extended hours when required