Description Anchorage, AK | Hospitality | Porsche Audi Volkswagen | 10k Sign-on Bonus DOE | Veterans encouraged to apply • Up to $10,000 sign-on bonus depending on experience • No risk compensation package! Within the first 90 days, we'll start you at an hourly rate to help you get up to speed on the brand without the pressure of flat-rate compensation. The Experienced European Service Technician is responsible for overseeing and guiding a team of technicians in the efficient and effective repair and maintenance of vehicles. Responsibilities Technical Expertise: • Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems. • Stay up-to-date with the latest automotive technology and repair techniques. • Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. Team Leadership: • Assign tasks to technicians based on their skills and experience. • Provide technical guidance and support to technicians. • Monitor technician performance and ensure adherence to quality standards. • Train and develop technicians to improve their skills. Customer Service: • Communicate with customers about the status of their vehicle repairs. • Ensure customer satisfaction by providing high-quality service. Administrative Tasks: • Complete necessary paperwork, including repair orders and work estimates. • Manage inventory of parts and supplies. • Maintain a clean and organized work area. Other duties as assigned. Qualifications • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. • Certifications: Valid driver's license with a clean driving record. ASE or Audi technician certifications a strong plus. • Experience: 2+ years of European Technician experience • Strong leadership and management skills. • Excellent communication and interpersonal skills. • Ability to diagnose and repair complex automotive problems. • Knowledge of automotive repair procedures and safety standards. • Ability to use diagnostic equipment and tools. • Strong attention to detail and organizational skills. Benefits of Working at Swickard • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. • Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. • Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more! • Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers. • Positive Culture - Be part of a supportive and collaborative team. • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package. • We are an Equal Opportunity Employer and value diversity and inclusion at our company. About Us • We were founded in 2014 by Jeff Swickard in Wilsonville, OR. • We’re a hospitality company that happens to sell cars, parts, and service. • We are a team. Everyone plays a role in our success. • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? #T4