Description Information Systems Technician, Full-Time The minimum starting wage for this role is $29.75 per hour, but the final offer will be based on experience. The Lincoln Airport Authority offers a very comprehensive benefits package. • Health Insurance (80% of all plans paid for by the employer for all election levels, for example, employee-only and family coverage) • Dental Insurance (62% of all plans paid for by the employer for all election levels, for example, employee-only and family coverage) • Vision Insurance • Retirement Plan - 414 H with 9% matching contribution (employees are required to contribute 6% and are automatically enrolled) • Deferred Compensation Plan • Short-Term Disability Insurance (100% paid for by the employer) • Long-Term Disability Insurance (100% paid for by the employer) • Flexible Spending Account (Medical and Dependent Care) • Sick Leave (Accrue a total of 96 hours per year) • Vacation (Accrue a total of 80 hours during the first year) • 10 Paid Holidays • 16 Hours of Personal Leave • $1.25 Shift differential when working between the hours of 6:00 PM and 6:00 AM • Employee Assistance Program • Education Assistance • Wellness Program (Includes earning an additional 3% discount on health and dental insurance and $600 reimbursement on gym memberships or other qualifying wellness items) Introduction The Specialty Systems Technician assists IT staff with technical support of desktop computers, applications, and related technology and assists employees in the use of such equipment. Essential Functions • Install, configure, and help maintain computer systems, software, network switches, cabling, telephony, and supporting infrastructure. • Assist with maintaining network security by continuously monitoring system activity and performing regular audits across all infrastructure components. • Install, configure, and support the Lincoln Airport Security System, including access control and security cameras. • Provide technical assistance to employees involved in the operation of computers and related equipment; train employees in the use of software, computers, and other automated office equipment. • Troubleshoot functional problems and perform repairs as needed, and install software, cabling, access control, telephony, security cameras, access points, and peripherals. • Must attend work regularly at the designated place and time. • Reliable, punctual attendance is a crucial function of the position. • Other duties, tasks, and responsibilities may be assigned at any time. Desirable Knowledge, Abilities and Skills • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Ability to analyze problems and to organize their parts into logical steps. • Ability to exhibit independent judgment and initiative in prevention and remediation of computer system and network system problems. • Ability to utilize technical manuals relating to operating system operations, software operations, hardware operations, and wiring. • Ability to communicate effectively both orally and in writing. • Thorough knowledge of standard practices, materials, tools, and equipment of the trade. • Considerable knowledge of the occupational hazards and safety precautions that must be taken. • Ability to work well independently and follow directions. • Ability to work effectively in an environment with frequent disruptions. • Ability to absorb information quickly. • Ability to communicate effectively both orally and in writing. Education and Experience Requirements • Bachelor’s or Associate Degree in computer science or related field preferred. • An equivalent combination of education and experience will be considered. • One year of experience preferred. Physical Requirements The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lift and/or move up to 40lbs., utilizing safe and proper lifting techniques and equipment. • Safely climb in and out of trucks, and up and down stairs and ladders. • Ability to sit, climb or balance, stoop, kneel, crouch, crawl, stand and walk. • Specific vision abilities required such as close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. • Endure various work environment factors including climatic temperature extremes such as cold, hot, wet, and /or humid conditions; and moving mechanical parts/equipment. Appropriate Personal Protective Equipment will be provided by the Lincoln Airport Authority. Safety Requirements Adherence to standards established in the LAA Employee Handbook, Policy Directives, Airport Rules and Regulations, and Standard Operating Procedures, and all other established safety requirements applicable to the position is required. Work Environment While performing the duties of this job, the employee is regularly exposed to the risk of electrical shock. The employee frequently works near moving mechanical parts. The employee occasionally works in high places and in outside weather conditions. The noise level in the work environment is usually moderate. Condition of Employment The employee is required to meet the essential functions, skills, abilities, etc. listed in this document. The employee must be at least 18 years of age. Successful completion of pre-employment reference check, criminal history check, physical assessment, drug screening and MVR (motor vehicle report), and other requirements as per Lincoln Airport Authority policy. Any associated costs for the screenings will be covered by the Lincoln Airport Authority. The employee must possess, when hired, and maintain while employed, a valid State of Nebraska driver’s license and be insurable under normal rates. The employee must obtain a CDL license within six (6) months of hire and maintain it for the duration of employment. Any associated costs for the screenings will be covered by the Lincoln Airport Authority. The employee must possess, when hired, and maintain while employed, a valid State of Nebraska driver’s license and be insurable under normal rates. Summary This job description should not be considered an all-inclusive listing of work requirements. Individuals shall be expected to perform other duties as assigned, including work in other functional areas to cover absences or provide relief to equalize peak work periods or otherwise balance the workload.