Work Arrangement: Onsite Agency Interview Type: Either Webcam Interview or In Person Engagement Type: Contract NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Short Description: FL-DBPR-CTMH-Compliance Officer Complete Description: FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr WORK ENVIRONMENT: Professional office, business casual, cubicle CANDIDATE RESPONSIBILITIES: ** Contact constituents/complainants to discuss the details of the complaints that are filed. ** Read state statute and compare with complaints to analyze the issue. ** Communicating with the public, so good customer service skills are a MUST. ** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. ** Provide any resources or referrals, as appropriate. ** Send a written correspondence to the complainant once approved by the supervisor. ** Close the case out by adding the appropriate codes/activities/statues in Versa. ** Document the actions in the OnBase system. CANDIDATE REQUIRED SKILLS: ** Communicate verbally and in writing appropriately ** Read and interrupt Florida statutes ** Previous experience working with the public in a professional work environment ** Exceptional organizational skills ** Commit to the project time line