Working for Silgan will be the best decision you make! Now hiring for an Application Support Technician What we offer: • An inclusive culture where every team member is valued and recognized. • Competitive salary and comprehensive benefits, including health, dental, vision, life, disability, and AD&D coverage. • Supplemental benefits such as pet insurance, telemedicine access, and employee perk programs. • 401(k) plan with employer match (after eligibility period). • Paid time off and holiday schedule • Tuition assistance for professional development and certifications. • Opportunity to work in a stable, growth-oriented environment. What you’ll do: • Become a foremost expert in the ProTraQ software suite, assisting in the maintenance of Silgan’s enterprise business application across all manufacturing locations. • Implement, train, and maintain the ProTraQ system for end users including floor operators, supervisors, and plant management. • Ensure consistent implementation of corporate-designated software and associated hardware. • Travel for project work and installations (approximately 50–75% domestically and internationally). • Install and configure hardware and software, including barcode scanners and related systems. • Provide training to end users on software and hardware functionality. • Work with Business Technology teams to resolve issues and perform ProTraQ upgrades at remote sites. • Establish strong working relationships with plant management and quality managers to assist in manufacturing process tracking. • Demonstrate professionalism, communication excellence, and strong troubleshooting capabilities in both software and hardware environments. We need you to have: • Bachelor’s degree in Information Technology or a related field; OR an Associate’s degree plus 2 years of relevant technical support experience. • Experience providing end-user training—ideally within a manufacturing environment. • Strong working knowledge of Microsoft Office, Windows OS, and basic PC hardware/software troubleshooting. • Ability to work independently, with a team, and across levels. • Willingness and ability to travel 50–75% (domestic and international) and obtain a U.S. Passport. • Basic knowledge of ERP systems preferred. • Experience with handheld barcode scanners a plus. • Secondary language a plus. Who We Are: • America’s largest metal food packaging producer. • A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products. Ready to grow with us? Be part of a team where your contributions matter. Apply now!