Description Inside Property Adjuster Trainee– Richmond, VA Launch a Career with One of the Nation's Fastest Growing Independent Adjusting Firms Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry. If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for. As an Inside Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims. During training, you'll learn: • Property damage assessment and investigation • Residential and commercial construction fundamentals • Insurance policy interpretation and coverage analysis • Xactimate estimating software • Claim documentation and reporting • Customer communication and claim management • Industry regulations and best practices What You'll Do Following successful completion of training, you will: • Conduct investigations involving residential and commercial property claims. • Virtually Inspect homes and commercial buildings to identify and document damage. • Analyze claim information, policy provisions, and supporting documentation. • Prepare repair and replacement estimates using Xactimate. • Assist in determining coverage, damages, and claim exposure. • Prepare professional reports and claim documentation for clients. • Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process. • Participate in subrogation and causation investigations when applicable. • Manage an assigned claim inventory while meeting service and quality standards. • Travel throughout your assigned New Jersey territory to inspect losses and investigate claims. • Continue developing technical expertise through training and mentorship opportunities. What We're Looking For • College Degree or equivalent required. • Construction, roofing, restoration, estimating, engineering, or related experience strongly preferred. • Strong mechanical aptitude and willingness to learn technical concepts. • Excellent communication and customer service skills. • Strong analytical and problem-solving abilities. • Ability to manage multiple priorities in a fast-paced environment. • Basic computer proficiency and willingness to learn industry software platforms. • Ability to obtain and maintain required adjuster licenses. • Preferred Qualification • Roofing or restoration industry experience • Estimating experience • Prior insurance or claims experience • Experience using Xactimate or similar estimating software Compensation & Benefits Capstone ISG offers a competitive compensation package and invests in the professional development of every team member. Benefits include: • Competitive salary with annual raises • Quarterly performance bonuses • Medical, dental, and vision insurance • 401(k) retirement plan • Company-paid life insurance • Short-term and long-term disability coverage • Paid vacation, sick leave, and holidays • Fitness membership reimbursement • Company-paid training and licensing support • Continuing education and career advancement opportunities Why Capstone ISG? At Capstone, you'll join a team that values professionalism, integrity, technical excellence, and exceptional customer service. We provide the training, tools, and support necessary to build a successful career in a growing industry with significant advancement opportunities. If you're looking for more than just a job and want to develop a specialized skill set with a company committed to your success, we encourage you to apply.