Description Job Summary: A Barista Employee creates a welcoming environment for customers by preparing quality beverages and food items, providing exceptional customer service, and maintaining a clean, organized work environment. Baristas work as part of a team to deliver exceptional service while upholding company standards. Supervisory Responsibilities: · None. Duties/Responsibilities: · Prepares and serves cold and hot beverages, such as sodas, coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested. · Describes product details to customers. · Receives and processes customer payments. · Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels. · Ensure customer service stations are properly stocked with paper products or beverage preparation items. · Cleans and sanitizes all equipment, utensils, dishes, and work areas. · Cleans and sanitizes service and seating areas. · Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. · Stocks supplies or retail products; may be asked to assist in daily inventory, or receive products as directed. · Performs other related duties as assigned. Requirements Required Skills/Abilities: · Excellent verbal and written communication skills. · Ability to follow all safe food handling procedures and sanitation practices. · Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons. · Ability to serve customers quickly, efficiently, and kindly. Education and Experience: · Must successfully complete training in food preparation, food service skills, and customer service procedures. · Must be able to obtain (BIA) food handlers’ card within 2 weeks of employment with receipt for reimbursement from the Company Physical Requirements: · Must be able to lift-up to 50 pounds at times. · Must be available to work variable shifts: early mornings, evenings, weekends, and holidays. · Must be able to stand for prolonged periods of time, crouch and bend throughout shift for 8.5 hours a day