Description The Houseperson is responsible for supporting the Housekeeping Department by maintaining cleanliness and organization throughout guest areas, public spaces, and back-of-house areas. This position assists Room Attendants and other hotel departments to ensure the hotel maintains a clean, safe, and welcoming environment for guests and employees. Requirements Essential Duties and Responsibilities • Maintain cleanliness and organization of hotel public areas, hallways, stairways, elevators, and other assigned areas. • Deliver and retrieve linens, towels, amenities, cleaning supplies, and other materials throughout the hotel. • Assist Room Attendants with the removal of dirty linens, trash, and other items from guest rooms. • Stock housekeeping closets and supply areas and ensure adequate supplies are available. • Assist with the setup and breakdown of meeting rooms, events, and other hotel spaces as needed. • Clean and maintain housekeeping equipment, carts, and assigned work areas. • Respond promptly and professionally to guest requests related to housekeeping services. • Report maintenance issues, safety hazards, damaged property, or other concerns to the appropriate supervisor or department. • Assist with deep-cleaning projects and other housekeeping tasks as assigned. • Follow all hotel policies, procedures, safety standards, and sanitation requirements. • Handle cleaning chemicals and equipment safely and according to manufacturer instructions. • Maintain a professional appearance and courteous attitude when interacting with guests and coworkers. • Protect guest privacy and confidentiality at all times. • Work cooperatively with Housekeeping, Front Desk, Engineering, and other hotel departments. • Perform additional duties and responsibilities as assigned by management. Qualifications and Requirements • Previous hotel, housekeeping, or hospitality experience preferred but not required. • Strong attention to detail and commitment to cleanliness. • Excellent customer service and communication skills. • Ability to follow instructions and work effectively with minimal supervision. • Ability to work as part of a team in a fast-paced environment. • Reliable attendance and punctuality. • Must be able to work a flexible schedule, including weekends and holidays. • Ability to communicate effectively with guests and coworkers. • Basic English communication skills preferred; additional language skills are a plus. Physical Requirements • Ability to stand and walk for extended periods. • Ability to frequently bend, stoop, kneel, reach, push, and pull. • Ability to lift and carry up to 50 pounds. • Ability to push and maneuver housekeeping carts and other equipment. • Ability to perform repetitive physical tasks throughout the workday. • Ability to work in a variety of indoor and outdoor hotel environments.