Description IT Analyst Benefits • Front Loaded PTO • Tuition Assistance • Medical, Dental, Vision • 401(k) – with Employer Contribution South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Over 20,000 Students 11 Campuses Competency Based Education Online IT Analyst Responsibilities: • Own the IT onboarding and offboarding process, ensuring new employees receive the required hardware, technology, accounts, and documentation. • Collaborate with all relevant departments to ensure the onboarding and offboarding processes are efficient. • Maintain a complete and accurate inventory of institutional IT assets, including hardware, software, and peripherals. • Manage software approval workflow and associated documentation. • Manage lifecycle processes for all technology assets, including procurement, deployment, replacement, and decommissioning. • Own all software license management activities, including renewal tracking, compliance oversight, and vendor coordination. (Zoom, Microsoft, Adobe) • Manage IT vendor relationships. • Manage and monitor IT costs for all IT services, hardware, and software to ensure financial accountability and budgeting accuracy. • Own the IT documentation process by creating, updating, and maintaining comprehensive documentation for systems, processes, and institutional IT standards. • Own the IT software and hardware procurement process, including requests, approvals, purchasing coordination, and tracking. • Own the Software Approval process, coordinating with requestors, IT leadership, and functional stakeholders to evaluate, approve, and document software solutions. • Support IT initiatives and projects assigned to ensure consistent standards across all technological operations. • Collaborate with IT staff and institutional stakeholders to ensure accurate information, consistent processes, and reliable service delivery. • Complex Cognitive activities • Advanced verbal and written communication often in stressful situations involving students or co-workers • Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace Requirements Education: • Bachelor’s degree in information technology, Computer Science, or a related field preferred. Experience: • Five years of proven experience in IT operations, IT procurement, IT project management, IT service desk, or a related role