Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description • Achieve daily targeted number of sales calls with effectiveness • Develop business leads for the Hotel on a weekly basis • Prepare monthly list of accounts to penetrate for the following month • Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts • Prepare monthly action plan for main market segment • Perform monthly review account profile on room nights production and average rate • Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge • Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts • Update management on VIP arrivals, meet and greet accordingly • Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue • Conduct negotiations to achieve the best profit and rates for the Hotel • Attend hotel clients and local community business events to network and maintain high visibility • Update Director of Sales & Marketing on market trends and business leads • Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests • Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed • Attend all briefings, meetings and trainings as assigned by management • Maintain a high standard of personal appearance and hygiene at all times • Be aware of the hotel fire & life safety/emergency procedures • Perform other reasonable duties assigned by the assigned by the Management Qualifications • Diploma in Tourism / Hospitality Management • Minimum of 2 years of experience in a similar capacity with proven track records • Excellent reading, writing and oral proficiency in English language • Proficient in MS Excel, Word, & PowerPoint Additional Information • Strong leadership, interpersonal and training skills • Good communication and customer contact skills • Results and service oriented with an eye for details • Ability to multi-task, work well in stressful & high-pressure situations • A team player & builder • A motivator & self-starter • Well-presented and professionally groomed at all times