Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Operational • Carry out assigned duties as per operational standards • Ensure guest preferences / complaints are conveyed to Team Leaders and recorded. • Comply with all safety and security measures Personnel • Follow all policies of the organization • Attend all trainings as per training calendar. • Follow organizational grooming standards. • Ensuring redressal of any associate complaints / issues