Company Description Location: 8881 M 119, Harbor Springs, MI Schedule: 40 hours a week: Monday - Thursday from 8:30AM - 5PM in Harbor Springs & Fridays from 8:30AM - 5PM in Charlevoix Sign-On Bonus: $2,700 Sign-On Bonus (Terms and Conditions Apply) More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You • Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. • Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. • Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life • As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. • You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. • You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. • You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families. Qualifications What’s Required - Specialist • High school graduate or GED. Associate Degree Preferred • A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role. • Proficient in typing, Windows, and experience with multiple computer systems. What’s Required - Associate • High school graduate or GED • 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision. • Proficient in typing, Windows, and experience with multiple computer systems. Additional Information Are you Munson Material? Apply today! Schedule: Monday - Thursday from 8:30AM - 5PM in Harbor Springs & Fridays from 8:30AM - 5PM in Charlevoix Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.