Description Provide excellent guest service while performing a wide variety of computerized sales functions including but not limited to Snowpark permits, lift tickets, season passes and Magic Mile Skyride tickets. Ensure Timberline guests leave with a positive experience of RLK and Company. This position will start once the snow flies. Essential Functions • Maintain a courteous, professional attitude towards guests and staff at all times. • Abide by department standards, company rules and policies. • Basic ticket office skills and product offering • Sell snow park permits • Deliver accurate guest service information • Communicate season pass product offering • Season pass processing and printing • Follows proper cash handling procedures and opens/closes registers • Restock sales points with tickets, snow park permits, zip ties, etc. • Answer guest phone calls and return voicemails • Utilize department tools (Opticard, Google Sheets, etc.) • Keep lobby clean. • Set up/tear down crowd control lines and mazes • Assist with off-site events and shows. • Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace • Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present. • Regular and reliable attendance. Requirements • Must have basic computer skills. • Must have excellent guest service skills. • Must have exceptional cash handling experience. • Must have exceptional math conceptualization. • Must have high quality organizational skills. • Must be able to work independently or as part of a team. Physical Requirements • Must be able to remain calm while working difficult situations. • Must be able to walk on uneven, slick, snow and icy surfaces. • Must be able to lift up to 40 lbs. and able to carry over 20 lbs. • Must be able to stand for an 8-10 hrs. shift. • Must be able to walk to the hotel, to Magic Mile lift and back several times per day in all weather conditions. • Must be able to work in a high pressure, high energy environment for an entire 8 hrs. shift. • Must be able to work in hot and/or cold room temperatures.