Position: Multi‑Cloud Engineer Experience: 4+ years Location: Permanent work from Home Shift: PST (9 PM to 7 AM IST) Skills: Azure, AWS, GCP, troubleshooting Salary: Up to 10 LPA (Based on experience) Employment Type: Full‑Time About the Role We are looking for a Multi‑Cloud Support / System Administrator with hands‑on experience across AWS, Azure, and Google Cloud, along with strong expertise in Linux, troubleshooting, automation, CI/CD pipelines, containerization, and cloud support operations. The ideal candidate should have exposure to cloud infrastructure management, DevOps practices, and customer-centric cloud support. Key Responsibilities • Cloud Operations & Support • Provide technical support and troubleshooting for workloads running on AWS and Azure • Manage customer support cases end‑to‑end, ensuring timely resolution, RCA creation, and proactive communication • Support high‑availability cloud workloads, automation solutions, and performance tuning. • System Administration • Manage and administer Linux-based systems, servers, VMs, and on‑prem/cloud hybrid infrastructures. • Deploy, maintain, and optimize backend services and cloud-native systems (ECS, Lambda, API Gateway, Kubernetes, etc.) • DevOps & Automation • Work with CI/CD pipelines, GitLab, Git, Docker, containerization, and automation scripting (Python preferred) • Develop and optimize deployment processes across multiple environments. • Cloud Migration & Resilient Platforms • Support migration of applications/websites to IaaS/PaaS to improve performance and reduce infrastructure costs • Assist in designing scalable, resilient cloud platforms. • Monitoring & Incident Management • Monitor cloud workloads using tools like SolarWinds, CrowdStrike Falcon, and cloud-native monitors • Handle incident response, troubleshooting, problem diagnosis, and escalation procedures. • Cybersecurity & Compliance • Assist with SIEM, IDS/IPS, vulnerability assessments, penetration testing, and security hardening • Support secure design practices and compliance requirements. • Customer Engagement • Work with customers to understand workloads, conduct proactive monitoring, trend analysis, and performance checks. • Drive engineering feedback and feature improvements for cloud products Required Skills & Qualifications • 1–4 years of experience in cloud support, system administration, SRE, or DevOps engineering. • Hands‑on experience with AWS, Azure, GCP cloud platforms • Strong knowledge of Linux administration, virtualization, networking fundamentals, and cloud-native services. • Good understanding of CI/CD pipelines, Docker, Kubernetes, and Git • Experience with monitoring tools (SolarWinds, cloud monitoring dashboards) and incident management. • Familiarity with Python or any scripting language for automation. • Exposure to security practices, SIEM, vulnerability scanning, and endpoint security tools • Strong communication skills with customer‑facing support experience. Good to Have (Preferred) • Certifications: AWS Associate / Azure AZ‑900 / GCP, CompTIA Fundamentals, Cisco Endpoint Security, OCI..pdf) • Knowledge of message queues (SQS/Kafka) and event‑driven architecture. • Experience with microservices deployment in cloud environments. Why Join Us? • Opportunity to work with multi‑cloud technologies • Exposure to cloud migrations, DevOps, automation, and enterprise support • Collaborative and learning‑focused environment • Growth path toward Cloud Engineer, DevOps Engineer, or SRE roles