Position - EDI Support Engineer Location - Hyderabad Notice Period -Immedidate joiner Experience: 5-8 years Mandatory Skills: • EDI Production/Application Support • EDI integration • EDI standard (ANSI X12,EDIFACT, XML) • Communication protocol (AS2, SFTP, FTP, VAN) • Incident Management / Production Support • EDI mapping key responsibilities: • Provide end-to-end EDI application and production support. • Monitor and troubleshoot EDI transactions and integrations. • Resolve production incidents within SLA and perform RCA. • Support trading partner onboarding and EDI mapping changes. • Handle service requests, change requests, and deployments. • Monitor application health, system performance, and batch jobs. • Coordinate with business users, customers, and cross-functional teams. • Maintain support documentation and participate in on-call support. ​