Description Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services. Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care. We are seeking highly qualified part- and full-time Housekeepers to join our team in providing exceptional service to our residents and staff. The ideal candidates will have experience in senior living environments such as long-term care, assisted living, or memory support, along with a passion for serving older adults. Housekeepers are responsible for performing assigned cleaning and housekeeping duties throughout the facility in accordance with established quality, safety, and service standards. KEY RESPONSIBILITIES: • Perform daily, weekly, and scheduled deep-cleaning tasks in resident rooms, bathrooms, common areas, and healthcare spaces. • Disinfect high-touch surfaces regularly to support infection control and resident safety. • Respond promptly to housekeeping requests and service calls from residents and staff. • Ensure resident rooms are maintained in a clean, orderly, and comfortable condition while respecting privacy and personal belongings. • Follow proper procedures for handling and disposing of waste, including regulated or potentially hazardous materials. • Maintain cleaning carts, equipment, and supply storage areas in a clean, organized, and safe condition. • Restock housekeeping supplies and linens in assigned areas as needed. • Report maintenance issues, safety hazards, or equipment concerns to appropriate departments promptly. • Support infection control and outbreak response cleaning procedures as directed by management. • Assist with laundry services as needed, including sorting, washing, folding, and delivering linens and personal laundry. • Follow safety procedures when using cleaning chemicals and equipment, including proper labeling and PPE use. • Maintain professional and respectful interactions with residents, families, visitors, and staff at all times. • Assist with room turnovers and special cleaning projects as assigned. • Attend required training sessions and participate in ongoing housekeeping and safety education. Requirements REQUIREMENTS: • High School Diploma or GED required. • At least one (1) year of housekeeping experience required; CCRC, long-term care, or senior living experience preferred. • Knowledge of infection control, sanitation standards, and safe cleaning practices in healthcare/senior living environments. • Ability to follow established procedures, safety protocols, and regulatory guidelines consistently. • Strong attention to detail and ability to maintain high cleanliness standards in resident rooms and common areas. • Excellent communication and interpersonal skills with a service-oriented, resident-focused approach. • Ability to work independently and as part of a team in a fast-paced environment. • Compassionate, patient, and professional demeanor when working with older adults, including memory care residents. • Knowledge of proper use of cleaning chemicals and PPE. • Ability to prioritize tasks and respond to changing needs. • Physically able to perform duties, including standing, walking, bending, lifting up to 50 lbs., and pushing carts. • Flexibility to work weekends, holidays, and overtime as needed. Comprehensive benefit package includes: • Medical/Dental/Vision Insurance • Paid Time Off + Six Paid Holidays • Employee Assistance Program (EAP) • Employer Paid - Basic Life & AD&D Insurance • Employer Paid - Short-term and Long-term Insurance • 403(b) Retirement Savings Plan w/ Employer Contribution • College Tuition Reimbursement • Employer Paid - Certification Training • Legal Resources & Identity Protection Plan *Benefit offerings vary according to employment status. EEO/D/V #HE001