Business Function The Release & Deployment Team plays a critical role in safeguarding production stability by governing and executing approved production and pre-production changes. The team ensures that all manual deployments, configuration updates, and privileged access activities are executed in accordance with approved change governance, security controls, and regulatory requirements. Roles & Responsibilities • Production Change Governance & Planning • Review and validate Change Requests (CRs) before implementation to ensure: • Scope clarity and completeness. • Technical feasibility of implementation plans. • Adequate risk, impact, and rollback assessments. • Compliance with change governance standards. • Coordinate with Application Support (L2/L3), Infrastructure, Middleware, Database, and Platform teams to resolve implementation dependencies and technical clarifications. • Verify that all required technical, security, business, and change approvals are obtained before deployment activities commence. • Participate actively in Change Advisory Board (CAB), release readiness reviews, and implementation planning discussions. Release & Deployment Execution • Execute production and pre-production deployments strictly according to the approved Change Request. Ensure: • No deviation from approved implementation steps. • No unauthorized modifications during deployment. • All activities remain within the approved change window. Perform and manage manual deployment activities including: • Application releases and upgrades. • Configuration changes. • Middleware deployments and updates. • Database script execution. • Security and access-related changes. • Password-managed deployments utilizing privileged accounts. • Support deployment activities across multiple environments including Production, Disaster Recovery (DR), Pre-Production, and UAT where required. • Privileged Access & Security Compliance • Operate privileged accounts in accordance with CyberArk and Bank security standards. Perform: • Password withdrawal and return procedures. • Privileged Session Management (PSM) operations. • Secure handling of functional and Type-C IDs. • Ensure all deployment sessions are fully compliant with: • Audit requirements. • Session recording policies. • Evidence retention standards. • Regulatory controls. • Maintain segregation of duties and ensure only authorized Release Engineers perform implementation activities. • Post-Implementation Validation & Support • Perform Technical Level Validation (Tech LV) after deployment completion. • Coordinate Business Level Validation (Biz LV) with Application Support teams and business stakeholders. Capture and maintain deployment evidence, including: • Execution logs. • Screenshots. • Session recordings. • Implementation transcripts. • Audit artifacts. Support post-implementation reviews and identify opportunities for deployment automation and process improvement. • Production Stability & Incident Support • Provide Level-1 operational support for release and deployment-related incidents. Support recovery activities during: • Deployment failures. • Batch/job failures. • Production incidents. Participate in production war rooms, incident bridges, and troubleshooting calls. • Escalate risks, delays, and implementation failures promptly to Release Managers, Domain SMEs, and leadership teams. • Contribute to root cause investigations and corrective action initiatives. • Continuous Improvement & Automation • Identify repetitive manual deployment activities suitable for automation. • Support adoption of CI/CD, DevOps, and release automation initiatives. • Maintain deployment runbooks, SOPs, and knowledge repositories. Participate in cross-training and knowledge-sharing activities to improve team fungibility and operational resilience. Requirements • Production Support, Release Management, Change Management, DevOps Operations, or IT Operations. • Experience in Banking or Financial Services environments will be highly preferred. • Exposure to regulated production environments with strict governance and audit controls. Technical Skills Operating Systems • Strong foundation in Linux administration. • Working knowledge of Unix and Windows operating systems. • Basic shell scripting knowledge preferred. • Production Deployment & Platform Management • Experience supporting application deployments across: • Production environments • Pre-production environments • Disaster Recovery environments Understanding of: • Release Management processes • Production Change Management • ITIL practices • Change Governance frameworks Infrastructure & Middleware Knowledge of: • Middleware platforms • Application server administration • System configuration management • Environment management Database Basic understanding of: • Oracle Database • PostgreSQL • SQL execution and validation Security & Access Management Experience working with: • CyberArk • Privileged Access Management (PAM) • Secure credential handling processes DevOps & Automation • CI/CD concepts • Release automation • DevOps practices • OpenShift platform fundamentals Patch & Platform Maintenance Good understanding of: • OS patch management • Database patching concepts • OpenShift platform patching and maintenance Core Competencies • Strong attention to detail. • Excellent risk and control mindset. • Ability to work under pressure during critical production releases. • Strong stakeholder communication and coordination skills. • Analytical problem-solving and troubleshooting capability. • Commitment to operational excellence and production stability. • Ability to work effectively across L1, L2, L3, Engineering, Infrastructure, and Business teams. Location: Hyderabad - DTI Skyview SEZ Job: Technology Schedule: Regular Employee Status: Full time