Description At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! Requirements The In-Clinic Surgical Coordinator will be responsible for the following job responsibilities: • Greet the patient in the lobby & invite them to the consultation room • Provide the patient with instructions on prepping for the assessment • Debrief the doctor on patient medical history & important notes (for consults with Doctor) • Take notes as the doctor assesses the patient for their procedure of interest • Return to the room & invite the patient to an office to discuss pricing (educate the patient on next steps, i.e., paying a booking fee/ reserve a surgery date • Walk the patient out to the lobby, thanking them for their visit • Return to the consult room to properly clean & restock (as needed) • Interact with prospective patients in an effort to schedule them for in-clinic or virtual consultations • Close sales (collect 10% booking fee) by building rapport with potential clients and overcome objections • Create invoices and ensure the patient’s medical form in the patient’s portal has been signed, completed, and uploaded before the end of the pay-period • Communicate with prospective patients via text, email or over the phone • Follow our lead journey process • Focus on quantity: reach a target number of conversations on a daily basis • Focus on quality: have meaningful conversations with prospective patients and book them for consultations/ surgery • Answer warm calls from our CSS team • Assist with the intake of patients and schedule surgeries as needed • Provide accurate pricing estimates • Assist in any administrative sales tasks as needed (i.e., patient financing, pre- and post-procedure forms, etc.) • Assist in consultations (virtual or in-clinic) as needed or instructed • Educate patients on the procedures, what it entails, what labs/clearances are required based on their age and medical history, etc. • Explain the process of booking to each patient and what to expect after booking since there are multiple departments working together Education & Experience • High School Diploma or GED • Bilingual (English & Spanish)