Description Location – Circleville, Ohio Job Area – Deposit Operations Employment Type – Full Time FLSA Classification – Non-Exempt Primary Schedule – During location hours Supervisory Responsibility – None The Deposit Operations Representative role provides deposit account and product support to customers. Duties and Responsibilities · Provide support on cash management services and consumer electronic banking products. · Promptly assist with customer inquiries including research and resolution. · Review and maintain customer deposit information files. · Responsible for deposit accounting processes including but not limited to remote deposits, wires, and electronic files. · Manage daily accounting and bookkeeping tasks utilizing core generated reports. · Process debit card disputes and card requests. · Understand the necessity and value of accuracy and attention to detail. Requirements Knowledge, Skills, and Abilities · Ability to communicate clearly and professionally at both written and verbal levels. · Ability to learn and adapt to regulatory changes and company growth. · Ability to reason and make decisions. · Ability to manage workload by taking ownership and pride in assigned tasks. · Strong organizational, multi-tasking and prioritizing skills with attention to detail and follow-up. Education and Experience · Customer service experience required. · Banking experience preferred. · Microsoft Office, or equivalent, knowledge. · High School diploma or GED equivalent. *This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of employees in this position. Further, this job description should not be considered an employment contract. All employment is employment-at-will. We reserve the right to modify job duties or descriptions at any time.